Privacy Policy

Last Updated: September 2026

At iStocker.shop, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use iStocker.shop, create an account, operate a business or storefront on our platform, purchase products from a business using iStocker, or otherwise interact with our services.

iStocker is a digital commerce platform that enables businesses to create and operate online storefronts, manage products and customers, process orders, manage payments and shipping, and operate their digital commerce activities.

1. Who We Are

iStocker.shop is a digital commerce platform that provides tools and services to businesses and their customers.

For personal information relating to your iStocker account, platform usage, subscriptions, support interactions, and other activities where iStocker determines the purposes and means of processing, iStocker may act as the data controller.

Where a business uses iStocker to collect and manage information about its own customers, including customer account information, delivery addresses, and order information, that business may be responsible for determining how that information is used. In these circumstances, iStocker may process information on behalf of that business as a service provider or data processor.

If you purchase from or otherwise interact with a business using iStocker, that business may also have its own privacy policy explaining how it uses your information.

2. Information We Collect

Depending on how you use iStocker, we may collect the following categories of information.

Account Information

  • Name
  • Email address
  • Telephone number
  • Login and authentication information
  • Account preferences
  • Profile information

Business and Store Information

For businesses using iStocker, this may include:

  • Business name
  • Business contact information
  • Business address
  • Country and currency
  • Storefront information
  • Business category and description
  • Business verification information
  • Store settings
  • Shipping settings
  • Payment configuration
  • Other information provided when creating or managing a business account

Customer and Order Information

When you purchase from or interact with a business using iStocker, information may include:

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Shipping and delivery address
  • Order information
  • Products purchased
  • Order status
  • Delivery and shipping information
  • Customer preferences
  • Communications relating to an order or transaction

Payment and Financial Information

Payments may be processed through third-party payment providers such as Stripe, Paystack, or other payment services selected or supported by the relevant business.

iStocker does not generally store complete payment card details.

Depending on the payment configuration used by a business, iStocker may process information relating to payment transactions, payment status, transaction references, currency, amounts, and other information necessary to operate payment functionality.

Businesses may also provide banking, payout, or remittance information where required to operate their store.

Products, Digital Content, and Media

Businesses may upload information and content to iStocker, including:

  • Product information
  • Product descriptions
  • Product images
  • Videos
  • Digital products
  • Storefront media
  • Documents
  • Other files and content required to operate their stores

Technical and Usage Information

We may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring pages
  • Interaction with platform features
  • Date and time of activity
  • Authentication and security events
  • Error and diagnostic information

We may use cookies and similar technologies to operate, secure, and improve the platform.

3. How We Use Personal Information

We may use personal information to:

  • Create and manage accounts
  • Provide and operate iStocker services
  • Allow businesses to create and manage online storefronts
  • Process and manage orders
  • Facilitate payments and transaction processing
  • Support shipping and delivery functionality
  • Manage customer accounts and addresses
  • Provide customer and technical support
  • Communicate with users about their accounts, orders, services, and important updates
  • Manage subscriptions and billing
  • Verify businesses where applicable
  • Prevent fraud, abuse, and unauthorised activity
  • Protect the security of our platform
  • Monitor and improve platform performance
  • Troubleshoot technical problems
  • Analyse platform usage and trends
  • Develop and improve our products and services
  • Comply with legal and regulatory obligations
  • Establish, exercise, or defend legal claims
  • Protect the rights, property, and safety of iStocker, our users, and others

4. Our Legal Bases for Processing

Where UK data protection law applies, we process personal information using appropriate lawful bases depending on the circumstances.

Contract

Where processing is necessary to provide services requested by you, operate your account, process an order, or fulfil our contractual obligations.

Legal Obligation

Where we are required to process information to comply with applicable law, regulation, accounting, tax, fraud prevention, or other legal requirements.

Legitimate Interests

Where processing is necessary for legitimate business purposes, such as maintaining platform security, preventing fraud, improving services, providing support, and managing our business, provided that those interests are not overridden by your rights and interests.

Consent

Where consent is required, we will request it and allow you to withdraw it where applicable.

The specific lawful basis depends on the particular processing activity.

5. Businesses Using iStocker

Businesses using iStocker may collect and process personal information about their own customers.

For example, a business may receive a customer's name, email address, telephone number, billing information, shipping address, and order information when the customer purchases a product from that business.

The business may be responsible for determining why and how that customer information is used for its own business activities.

If you have a question about how a particular business uses your information, you should also contact that business directly.

Where iStocker processes such information on behalf of a business, we will process it in accordance with our agreement with that business and applicable data protection law.

6. Payments

iStocker may support payment integrations including third-party payment providers such as Stripe and Paystack.

Payment providers may collect and process payment information directly in accordance with their own privacy policies and terms.

Depending on the configuration selected by a business, payments may be processed through:

  • An iStocker-supported platform payment arrangement
  • A payment gateway configured and controlled by the business

iStocker does not intentionally store complete payment card numbers or security codes.

Transaction information may nevertheless be retained where necessary for order management, accounting, reconciliation, fraud prevention, customer support, and legal obligations.

7. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate iStocker.

These may include providers involved in:

  • Payment processing
  • Cloud hosting
  • Database and storage infrastructure
  • Authentication
  • Email and communications
  • Analytics
  • Security and fraud prevention
  • Customer support
  • Website and application infrastructure
  • File and media storage
  • Other services necessary to provide the platform

We may also disclose information where required by law, legal process, regulatory requirements, or where necessary to protect the rights, safety, or property of iStocker, our users, or others.

We do not sell personal information as a commodity.

8. International Data Transfers

Some of our service providers or infrastructure may be located outside the country in which you live.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.

9. Cookies and Similar Technologies

iStocker may use cookies and similar technologies to:

  • Keep users signed in
  • Maintain security
  • Remember preferences
  • Enable essential platform functionality
  • Understand how the platform is used
  • Improve performance
  • Measure website and platform usage
  • Support analytics and, where applicable, marketing activities

Where applicable law requires consent for non-essential cookies or similar technologies, we will request consent before using them.

10. Data Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Encrypted communications
  • Secure authentication
  • Access controls
  • Tenant and business-level data controls
  • Security monitoring
  • Database security controls
  • Backup and recovery measures
  • Platform monitoring and maintenance

No internet-based service can guarantee absolute security. Users should also take reasonable steps to protect their accounts, passwords, and devices.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our services
  • Maintain accounts
  • Complete transactions
  • Maintain business and financial records
  • Resolve disputes
  • Prevent fraud and abuse
  • Meet legal, tax, and regulatory obligations
  • Enforce agreements
  • Protect our legitimate business interests

Different categories of information may have different retention periods.

Where information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal and operational requirements.

12. Account and Data Deletion

Depending on the type of account and information involved, you may request deletion of your personal information or account.

Deletion may be subject to legal, accounting, fraud-prevention, dispute-resolution, or other legitimate retention requirements.

Where a business account is closed, information associated with the business, its customers, orders, files, products, and other records may be deleted or anonymised in accordance with our applicable retention and deletion procedures, subject to information that we are legally required or otherwise permitted to retain.

Where information is processed on behalf of a business, requests concerning that information may need to be handled by the relevant business.

13. Your Data Protection Rights

Depending on the applicable law and circumstances, you may have rights including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion
  • The right to request restriction of processing
  • The right to object to certain processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to complain to a relevant data protection supervisory authority

These rights are not absolute and may be subject to legal exceptions.

14. Children's Privacy

iStocker is intended for businesses and general consumers and is not directed at children.

We do not knowingly seek to collect personal information from children below the applicable minimum age for providing online services without appropriate legal grounds or parental or guardian involvement where required by law.

If you believe a child has provided personal information to us inappropriately, please contact us.

15. Automated Decision-Making

We do not currently intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

Where this changes, we will update this Privacy Policy and provide any information required by applicable law.

16. Third-Party Websites and Services

iStocker may contain links to third-party websites, payment providers, or other services.

We are not responsible for the privacy practices of third parties operating their own services.

We encourage you to review the privacy policies of third-party providers before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our services
  • Our technology
  • The way we process information
  • Legal or regulatory requirements
  • Third-party services
  • Business operations

When we make material changes, we will take reasonable steps to notify users where required.

The updated version will be published on this page with a revised "Last Updated" date.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or how iStocker processes your data, please contact:

Email: support@istocker.shop

For privacy or data protection requests, please use the same contact address and clearly state that your request relates to privacy or personal data.

iStocker.shop